Support specialist

careerHC

I needed a challenging work after my studies (Masters Degree in It & Communication), and IBX appealed to me since their company values corresponded with my thoughts and the way of working in a company. It is really an international company who gives you a great opportunity to develop yourself and your goals.

There is a really warm fellowship in the company amongst your co-workers. Everybody inspires everybody.

CAREERS

Managed services - support and content management

Capgemini Procurement Services has developed a set of managed services that can kick-start corporate purchasing initiatives and enable the purchasing function to focus on the core issues. Capgemini Procurement Services provides managed services that ease the burdens of purchasing transformation, with expertise and processes that generate sustainable year-to-year savings in areas that were previously overlooked or inefficiently managed.

With services ranging from global support and operational purchasing to content management and co-managed sourcing events, our managed services provide a compelling and viable palette of support functions that allow purchasing functions to excel at purchasing.

Working with Capgemini Procurement Services' managed services means being the helping hand, the managed service staff at IBX are the go-to-guys who know the ins and outs of IBX solutions for efficient purchasing.

What you can expect: Your responsibilities include: What we expect:

Excellent working conditions

Responsibility for Service Level Agreements

Work with international customers

A company in which you have plenty of room for maneuver

Possible opportunities to train as a consultant

Possible promotion to team leader

A wide range of further development programs

Fast solutions to customer problems

Analysis

Setting up virtual teams to solve problems

Customer support on small procurement projects

Experience with IT software or hardware

Interest in working with customers and IT

Fast learner with the ability to understand the relationships between a process and the software supporting that process

Good communicator and listener with patience. Remains neutral and diplomatic at all times

Able to work independently, take the initiative and follow through on tasks

At least two languages